77ed Privacy Policy
Your personal information is fully secure at 77ed — this policy transparently explains how we collect, use, and protect your data.
Introduction & Scope
Purpose of This Policy
77ed ("we", "our", "platform") provides a safe and reliable online casino and betting experience for players in Bangladesh. This privacy policy ("policy") applies to all users ("you", "user") of our website 77ed.lat.
Through this policy we aim to clearly state what types of information we collect, how it is used, who it may be shared with, and what steps we take to protect your information. By using our platform, you consent to this privacy policy.
This policy applies only to the 77ed website. We are not responsible for the privacy policies of third-party websites or services.
What Information We Collect
Information You Provide Directly
When you create an account or use services on 77ed, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Transaction-related information (bKash, Nagad, or Rocket account numbers)
- Identity verification documents (if applicable)
- Deposit and withdrawal history
- Information provided during support interactions
Automatically Collected Information
When you visit our platform, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Page visit data and timestamps
- Referral URL and browsing activity
- Cookies and session data
- Betting and gaming activity logs
Purpose of Data Use
Why We Use Your Information
77ed uses your personal information only for legitimate and necessary purposes. This information is essential for improving your experience on our platform and for running our services smoothly.
Account Management
Your identity-related information is used to create, verify, and maintain your account. This information is essential for ensuring secure login and account protection.
Transaction Processing
The necessary payment information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket. Ensuring the security of every financial transaction is our priority.
Customer Support
Our 24/7 support team uses your contact information and account history to resolve your issues and provide effective assistance.
Security & Fraud Prevention
Behavioral data is analyzed to maintain platform security, detect account misuse, and prevent fraudulent activity.
Service Improvement
By analyzing user behavior and preference data, we continuously improve 77ed's gaming experience, navigation, and overall service quality.
Responsible Gaming
We review gaming activity data to ensure responsible gaming and to provide support to users when needed.
Cookies & Tracking Technologies
Cookie Policy
Cookies and similar technologies are used on the 77ed website to improve your experience. Cookies are small text files stored on your device that retain information about your use of the website.
We use the following types of cookies:
- Essential cookies: Required for the platform's core functionality, such as maintaining login sessions.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Collect website usage statistics to help improve the service.
- Security cookies: Help detect and prevent fraud.
You can control or delete cookies through your browser settings. However, disabling cookies may limit some features of the platform.
Data Sharing & Disclosure
Sharing Information with Third Parties
77ed does not sell, rent, or provide your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
- Necessary transaction information shared with bKash, Nagad, or Rocket for payment processing.
- With technology service providers — who assist in operating our platform and work under strict confidentiality agreements.
- Necessary operational information shared with game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.).
- In response to a valid order from legal authorities or a court directive.
Disclosure Under Legal Obligation
77ed may be legally required to disclose information in the following circumstances:
- Upon receiving a court order or a valid request from a government authority.
- When cooperation with an investigating agency is required to prevent money laundering or fraud.
- In investigations into violations of our terms of service.
- When necessary to protect the safety of other users or the general public.
Data Security Measures
Our Security Practices
77ed applies industry-standard security measures to protect your personal information. The key components of our security infrastructure are as follows:
SSL Encryption
All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption technology. Every piece of information exchanged between your browser and our servers is encrypted.
Secure Data Storage
Your sensitive information is stored in encrypted databases. Payment information is not stored directly on our servers — it is held in the secure systems of our payment processing partners.
Access Control
Access to your information is restricted only to authorized staff who need to view it as part of their work. All access is logged and reviewed regularly.
Regular Security Audits
77ed conducts regular security assessments and vulnerability testing. When potential risks are identified, the necessary steps are taken promptly.
Data Retention Period
How Long We Retain Data
77ed retains your personal information only for as long as necessary. In determining the retention period, we consider the following:
- Active accounts: All relevant information is retained for as long as your account remains active.
- Closed accounts: Even after an account is closed, some information may need to be retained for a specified period due to legal and regulatory requirements.
- Financial transactions: Transaction records are kept for as long as necessary for financial auditing and dispute resolution.
- Support communications: Customer service records are retained for a limited period to improve service quality.
Once the designated retention period ends, your information is securely deleted or anonymized.
Your Rights & Controls
Your Rights Regarding Your Data
77ed gives users control over their personal information. You have the following rights:
Right to Access
You can contact us at any time to find out what information we have stored about you.
Right to Rectification
If your account contains incorrect or incomplete information, contact us to have it corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted, though this may not be possible if legal obligations apply.
Right to Object to Processing
In certain cases you may object to the processing of your information or request that it be restricted.
Right to Data Portability
You may request your information in a structured, commonly used format.
Right to Withdraw Consent
Where data processing is based on your consent, you may withdraw that consent at any time.
How to Exercise Your Rights
To exercise any of the above rights or for any questions about your data, please contact our support team. We provide assistance in both Bengali and English via 24/7 live chat and email ([email protected]). We will respond to your request within a reasonable time after receiving it.
Protection of Minors
Age Restrictions & Child Protection
77ed strictly prohibits anyone under the age of 21 from creating an account or using the service. This platform is intended only for those aged 21 and above.
We do not intentionally collect personal information from minors. If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the relevant data. If you believe a minor is using our platform, please contact us at [email protected].
Third-Party Services
External Service Providers
The 77ed platform uses software from various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, Ezugi, Microgaming, and NetEnt. These providers have their own privacy policies and data processing practices.
bKash, Nagad and Rocket are used for payment processing. These mobile financial service providers have their own terms and conditions and privacy policies, which are available on their respective platforms.
77ed is not responsible for how third-party platforms collect and use information. We are only responsible for information collected on our own platform.
Policy Changes & Updates
Privacy Policy Change Process
77ed may change or update this privacy policy from time to time. Reasons for changes may include changes in the scope of services, technological improvements, or changes in legal requirements.
If there are significant changes, we will make reasonable efforts to notify you — via email notice or a notification on the platform. Continuing to use our platform after any changes will be considered as your agreement to the updated policy.
You are advised to visit this page regularly for the most current policy.
Contact & Complaints
Privacy-Related Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact the 77ed support team. We take all privacy-related requests seriously.
Live Chat Support
Available 24/7 — in Bengali and English
When submitting a privacy-related complaint or a data rights request, contacting us from the email address registered to your account will speed up identity verification.